Shipping cost is measured by the weight and volume of the product, so that cost might differ.

In the case of the product arriving at customs charging extra cost, the shipping company will call you and inform you the fee.

Customers are responsible for paying fee for customs entry, and this might incur shipment delay.

You have to show your intention to exchange or refund in 7 days.

Purchased product can be refunded through our exchange and refund policy

However, if the product is used or unable to resell, please understand that it’s unable to refund.

Exchange or refund due to personal reason, shipping cost would be charged.

Yes, you can. When the shipment is on the way, tracing number will be provided to your email.

You can check the shipping progress through the tracing number.

If it is hard to check, inquire on the website and we will let you know the progress.

Shipping cost is measured by the weight and volume of the product, so that cost might differ.

In the case of the product arriving at customs charging extra cost, the shipping company will call you and inform you the fee. 

Customers are responsible for paying fee for customs entry, and this might incur shipment delay.