Changing shipping address differs by the progress of the order.
- For 'Order Received' or 'Payment Complete', you can request the change through customer service center.
- Please understand that it might be unable to change the address if the product is already out for shipping.
Shipping cost is measured by the weight and volume of the product, so that cost might differ.
In the case of the product arriving at customs charging extra cost, the shipping company will call you and inform you the fee.
Customers are responsible for paying fee for customs entry, and this might incur shipment delay.
Yes, you can. When the shipment is on the way, tracing number will be provided to your email.
You can check the shipping progress through the tracing number.
If it is hard to check, inquire on the website and we will let you know the progress.